- How do I place an order?
You can complete your order by browsing our website haydrey.shop, selecting your desired products, adding them to your cart, and then following the checkout process by entering your information and payment method. - How do I pay for my order?
We accept multiple payment methods, including credit cards, debit cards, and other online payment platforms. Please select a payment method that is convenient for you during checkout. - Can I modify or cancel my order?
If you need to modify or cancel your order, please contact our Customer Service team as soon as possible. We will do our best to accommodate your request before your order ships; modifications or cancellations will not be possible after this time. - How do I track my order?
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your package on the courier’s website. - What is our return and exchange policy?
We offer a 30-day return and exchange policy. If you are not satisfied with your purchase, please contact our Customer Service team within 30 days of receipt for detailed return and exchange procedures. Please ensure the item is unused and in its original packaging. - How can I contact customer service?
You can contact customer service via the following methods:
Email: help@haydrey.shop
Phone: +1 458 703 3530
Our customer service team will respond to you as soon as possible.
- What if I forgot my password?
On the login page, click the “Forgot your password?” link. Enter your email address as prompted, and we’ll send you instructions to reset your password. - Do you ship internationally?
Currently, we only offer shipping within the United States. If you have any specific needs, please contact us and we’ll do our best to assist.
If you have any additional questions, please feel free to contact us; we’d be happy to help!