Thank you for shopping with us. We hope you’re satisfied with your purchase, but if you need to return an item, here’s our refund policy:

1. Refund Request Requirements
   We offer a 30-day money-back guarantee, allowing customers to request a refund within 30 days of purchase.
   Returned items must be unused and in their original packaging, with all tags and accessories attached.
2. Refund Request
   If you would like a refund, please contact our Customer Service team at help@haydrey.shop and provide your order number and the reason for the refund.
   Customer Service will respond to your request as soon as possible and provide return instructions.
3. Return Procedure
   Package the item according to Customer Service’s instructions and include your order number.
   You must ship the item back to the designated return address at your own expense, unless the return is due to an error on our part (e.g., incorrect item or defective item), in which case we will cover the shipping costs.
4. Refund Processing
   Once we receive your return and confirm that it qualifies for a refund, you will receive your refund. Refunds will be processed via the original payment method and typically arrive within 3-5 business days.
5. Notes
   Special items are not eligible for refunds. Please contact customer service for specific information before purchasing.
   If you have any questions or issues regarding the refund process, please feel free to contact us and we will be happy to assist.
   Thank you for your trust in our website and we look forward to serving you again!